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FAQ - Self Pay

We encourage you to ask us questions! Here are some frequently asked questions with the answers provided for your convenience. If you have a question that is not listed, please ask us directly. We look forward to hearing from you and we pledge to do our best to answer all your questions.

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Q. Is the cost for services covered by my health plan?
A. Depending on your coverage and the services required, some of the costs may be covered by your health plan. You will have to ask your health plan provider for details.
Q. Is Age in Place Home Care service only available in the home?
A. No, we can provide our services to you whether you live at home or a senior’s complex or health care facility.
Q. Are your employees trained?
A. Yes, all of our employees have specific training in home care or have been trained internally through the Age in Place Home Care training program. Our employees are encouraged to continue their education and training throughout their employment with us.
Q. Do you provide live-in help?
A. Yes, we provide 24 hour attendant/sleep-in care for those individuals that require it.
Q. Do I get to pick the person looking after me?
A. Yes, if you do not like the match we made you can help us in finding a better employee match.
Q. Are your employees insured and bonded?
A. Yes, all our employees are screened so that they can be bonded and insured.
Q. Can I pick the services I want?
A. Yes, you certainly can pick and choose the services that you want. You are the customer and you tell us what to do!

FAQ - Waiver

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Q. What if I cannot afford services?
A: There are local and state programs that may be able to help with paying for services.
Q: Who can apply?
A: Individuals of all ages who have some functional limitations or chronic illness.
Q: What are the services that I could receive?
A: Some examples of supports and services that may be offered include: supporting the individual with activities of daily living, such as bathing, eating, getting in and out of bed, or housekeeping and meal preparation. The primary goal of these services is to help the individual to remain in their homes and communities and to promote their physical and mental well-being.
Q: How do I pay?
A: You will not need to worry about payments. We work with the local or state programs and bill them directly.
Q: How can you help me to get started?
A: We can assist you to getting the process all the way through every day you receive services from us.
Q: Do you make any decision if I can be approved?
A: Unfortunately, we do not play a role in the approval but we can support you through the process.

Testimonials

Dear Friends,

Thank you for your service. Ed passed away on October 15th. His last months were made easier for both of us by your service. I especially thank you for Christine and the last Sunday getting Jennifer to us. God bless you all!

Renee

My family and I were looking for help in dealing with our aging parents and didn’t know where to turn. A friend referred me to Age in Place. Ken could not have been more kind and helpful. They were there to help and guide us through a very stressful time and I will forever be grateful for that.

Anita

I just wanted to give a praise for Elaine’s aide, Trish! She is so amazing! She has helped Elaine in so many ways! She’s very good to her and is very diligent and patient with Elaine. I would like to thank you for setting up such a great match! I know Elaine appreciates everything Trish does for her as well!

Darlenys

PA

It’s been a pleasure dealing with your staff. As far as Latoya, my mother-in-law has nothing but good things to say about Latoya. Consistent and takes good care of her.

Pat

Melbourne

I was very impressed with the care and professionalism of this agency. My mother was in a home hospice car situation. Jessica stayed with my mom and me the first day. She stayed by mom’s side the whole time she was here. She was very sweet and I appreciated her attentiveness to my mom’s every need. Mikayla was with us the second day. She also stayed by my mom’s side for her entire shift. Not only did she comfort mom, she comforted me as well. It was nice to be able to leave the house for a couple of hours during the day and know that my mom was in good hands. Both girls were great and I’d like them to know it meant a lot to me to have them there. It was a very stressful few days and it was reassuring that I wasn’t dealing with the situation alone. Thank you.

Heather

PA

We Care About Our Clients

OUR OUTSTANDING SERVICES

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Why Choose Us?

The Reasons That You Should Contact Age In Place Home Care:

1

Founder with over 30 years RN experience

Privately owned and Operated.

2

Client Engagement & Dementia Stimulation Programs

Clients receive a more fulfilled and enriching life experience.

3

On Call Staff Advantage

Back up caregivers to minimize missed shifts.