Just like any industry, home care has a lot of files and paperwork that needs to be kept in offices for complience and record keeping. Going paperless is the next step to help make things easier for everyone. “If we were ask any home health agency manager to list the greatest challenges of their job, chances are we would hear “paperwork” over and over again. As such a highly regulated industry that relies heavily on documentation, it’s easy for many agency owners and managers to feel as if most of their days are spent managing reams of paperwork.
Paperwork is a problem for several reasons. First, paper documentation creates inefficiencies in even the most well-run environment. Research firm PricewaterhouseCoopers estimates that as much as 7.5 percent of all documents are misfiled and an additional 3 percent of documents are lost forever. And the costs of those lost and misplaced documents are significant: Just the act of creating and filing a document can cost an agency $20; the cost then spent searching for and recreating documents is $120 and $220, respectively.
However, even if you are among the few agencies that never lose a document, paper documentation is expensive. Estimates vary, but some studies indicate that the typical office uses several hundred thousand sheets of paper every year. When you consider the cost of ink and toner, printing becomes a major expense. Storing documents is also expensive, especially given that as a HIPAA-covered entity, home health agencies need to follow specific security protocols to adhere with patient privacy rules. In short, it can cost even a small agency thousands of dollars per year to store paper documents.
The reference article has since been removed from Compliahealth.com